Graham Holdings joins a growing list of companies outside the industry that have acquired dealerships but partnered with established operators to run them.
Under a new program, the NADA Foundation will help would-be dealership technicians find training and supplement the recruiting efforts of other groups promoting careers in auto service.
Yes, dealerships are hampered by a shortage of service technicians. But they stand to lose even more if they fail to make sure that their existing techs are as productive as they can be.