Relationships are hard – between a husband and wife, mother and child, friend and friend, boss and employee, and contractor and homeowner. It’s easy for people to butt heads on many different topics and decisions. One of the best ways to better any relationship, personal or professional, is to communicate often and effectively. If one or both parties are left in the dark, problems and unhappiness arise.
As a Florida contractor licensing company, we wanted to share with you some common complains homeowners and contractors have with each other during a project.
- Homeowners think their project took too long.
- Homeowners felt their home and yard were made a mess or destroyed.
- Homeowners felt there were too many hidden or additional costs.
- Homeowners weren’t given a proper schedule or the project.
- Homeowners felt left in the dark.
- Homeowners felt like they were doing a lot of the managing of the project.
- Homeowners said the contractor was often late or didn’t show up with no contact.
- Homeowners said contractor didn’t take the time to do the project correctly.
- Homeowners felt the contractor didn’t listen to them or understand their requests.
- Homeowners said the contractor didn’t clean up mess.
- Contractors said homeowners would let their children and pets walk into the project site.
- Contractors said homeowners would call at unreasonable hours.
To avoid these issues, find a contractor you click with and who is very good at communicating. Before the project begins, get everything squared away. Ask about time frames. Ask about pricing. Ask about cleanliness. Ask about schedules. Ask about contact info.
Always keep in touch with the contractor throughout the day and throughout the duration of the project, so both parties are always on the same page. Always speak up if there is a problem, so you can fix it immediately.