SeaWorld: Extreme-weather policy now includes heat, other conditions
SeaWorld Parks and Entertainment has expanded its weather policy to guarantee free return visits when conditions get too wet, windy or hot at its attractions, the company announced Tuesday.
The Weather-or-Not Assurance program allows visitors affected by extreme weather conditions to return to SeaWorld Orlando within 12 months at no charge. The policy applies year-round and covers conditions such as rain, lightning, hail, snow and more.
“When guests book and look forward to making memories in one of our SeaWorld parks, we want them to feel fully assured that if Mother Nature winds up having other plans that day – even if for as little as an hour – they will be able to come back another day, on us,” Marisa Thalberg, chief marketing and communications officer of SeaWorld Parks and Entertainment, said in a news release.
The company’s Weather-or-Not program kicks in when rides are closed for 60 minutes or more due to weather and if bad weather forces the park to close early. Park guests become eligible for the program if temperatures reach a heat index of 100 degrees.