Terry Savage: How to protect yourself from fraud
Don’t count on your bank to replace your money if you’ve been taken by a scam. It all depends on the bank’s investigation of how the money was removed. And most major banks are taking a tough line on reimbursements these days. So if you were scammed into giving out your PIN or transferring money, the odds are you’re out of luck.
The key difference between a fraud and a scam is whether you authorized the payment. You can authorize a payment by sharing your password or the one-time passcode a bank sends, or by sending a wire or check. Fraud is when someone uses your account without your authorization.
Americans lost nearly $9 billion to fraud and scams in 2022. About one-quarter of those losses came when someone impersonated a trusted person or institutional official (such as a representative of the IRS or even a bank’s fraud department) to get the victim to send money immediately. Or they can make voice-altered requests to elders pretending to be their grandchild being detained in jail until the victim can send the “bail” money.