How Sergio Marchionne won the hearts of journalists by breaking PR rules How Sergio Marchionne won the hearts of journalists by breaking PR rules July 30, 2018 dzadmin Comments 0 Comment FCA CEO Sergio Marchionne was not one to be controlled. He couldn’t be scripted. He said what was on his mind. And in the process, he frequently forced his talented but understaffed public relations team to scramble.