Mitsubishi dealers see an ally in Fred Diaz
Fred Diaz is heading back home as incoming CEO of Mitsubishi Motors North America, ready to put his insider knowledge of Mitsubishi together with an understanding of the U.S.
Communication is Essential For a Successful Contractor Business
Being a good contractor isn’t just about your skillset (with your hands) or your contractor’s license, it’s your ability to communicate effectively with clients. Without your customers, you have no job! It isn’t just the face-to-face communication that is important, it’s the phone calls, emails and other messages that customers judge your communication skills on.
If a customer calls your contractor business to inquire about your work and that initial call was a bad experience for them, he or she probably won’t pursue working with you further. Statistically, if a customer has a good phone experience with you, there’s an 80% they will be a repeat customer. If it’s a bad phone experience, 74% of people will look for another contractor.
You want to be available to your customers as much as possible; however, this can be tough if you have a small team. Everyone is busy doing their jobs and manning the phones 24/7 may not be possible. If this is case, you may want to think about hiring a receptionist or a remote receptionist to help provide quality service to your customers, whether they’re old or new. Also, you won’t have to stop being productive in your work for every phone call.
New Canada-Florida chamber planned amid talk of tariffs
Amid growing protectionist moves by President Donald Trump’s administration, Canadians in Florida are expanding a chamber of commerce between the nation and the state, and highlighting the huge volume of Canadian visitors, trade and second-home buyers in the Sunshine State.
What started as the…
Delta spat with NRA prompts Florida welcome
Former Miami Beach Mayor Phil Levine, who is running for governor, joined a growing chorus of politicians telling Delta Airlines to move its headquarters out of Atlanta in response to political sparring between Delta, the NRA and the Georgia state government.
Levine sent a letter to Delta CEO Ed…
Accidents Happen: Contractor Incidents and Safety Tips
Accidents happen. This is why it’s important for a contractor or a contracting company to carry worker’s compensation, because you never know when someone with trip or slip!
In 2016, 203,500 injuries and illnesses were reported in the construction industry. Around 22,880 of these were sprains, strains, and tears; 13,020 claims were pain related; 11,880 were fractures and 11,810 were cuts, lacerations and punctures.
The average time a worker was out was 10 days. Of the 82,760 accident injuries reported, only 14 percent required just 1 day out. However, 26,010 injuries caused people to be way from work an average of 31 days; this accounts for around 1/3 of the accidents. That’s a lot of people out of work for a long time!
Why so many injuries? Well construction sites are full of hazards. Even when the right safety measure have been taken, accidents can still occur. According to the Bureau of Labor Statistics 2016 Survey of Occupational Injuries and Illnesses, here’s some examples of what hurt people.