The Savings Game: How to avoid income tax filing problems
Unfortunately, the Internal Revenue Service has reduced its work force this year, so it will be more difficult to obtain help from the federal agency.
Because of the staff reductions, the number of customer service representatives has been reduced, so it is likely that when you do contact the IRS, with requests regarding your refunds or other questions, you will be referred to other representatives for answers.
Here are some steps you can take in order to receive better service from the IRS this year.
—Obtain an online account
You can get better service if you establish an online account. Currently almost 51 million individuals have an online account, which is considerably more than the 20 million who had accounts a few years ago. To set up an account, go to the IRS website at www.irs.gov. Access the online account section in order to establish one. You will be asked to provide your email address establish a password, and provide other identification such as your driver’s license, or password information in order to establish your account. You will also be providing contact information such as phone numbers and you current address.