Things To Do In SW Florida

The Successful Marriage between Contractor and Customer

Any construction project is like a marriage; you have the bride and groom or the contractor and the customer and the ring or the project.  The bride can be the most beautiful woman of your dreams but if the groom doesn’t show up on time to the wedding there will be problems.  Likewise, the groom can be very hardworking but if the bride does not appreciate his work he will be left feeling empty and confused.  Finally, as every bride and groom knows, there is that one perfect ring out there that was made just for them!  And no other project will do.

In keeping with the marriage analogy above, I will attempt to offer some project counseling to the would-be brides and grooms of this world.

To have a successful marriage, I think you must start with three things; 1) a foundation of trust, 2) a willingness to compromise, and finally 3) open communication.

The contractor establishes trust by answering the initial phone call or returning it the same day, showing up to the initial sales call dressed professionally and arriving on time, and prepared to discuss the brides ring.   This initial trust is built on by providing a timely estimate, answering all correspondence in a timely fashion and generally showing interest in the bride. read more

Lead Generating Companies

The other day I was driving in my truck and I hear an advertisement from a well-known company offering a place for listeners to go and check up on contractors.  Not five seconds after this commercial started to play, my phone rings.  On the other end of the line was a sales person offering me the opportunity to get QUALIFIED project leads from folks right here in my work area; all for mere pennies on the dollar!  If that is not proof positive that there is a lot of money at stake in the lead generating business I don’t know what is.

We have all heard the heart-breaking story of the single parent or the elderly that gets beaten out of their hard-earned dollars by the mean old contractor.  I can already hear some of you saying to me, “Marc, we NEED companies like that because contractors are notoriously corrupt”.   If this is your thought process, believe me when I say, you are not alone, but also listen to me when I tell you this is a bunch of hogwash!

Have you ever heard the old saying, “there’s no such thing as a free lunch”?  Growing up, I heard that one and many more from my grandfather.  I didn’t understand him at the time because granny made me as many peanut butter and jelly sandwiches as I could eat and never charged me a penny for them (well, she would steal a kiss or two).  I learned it’s meaning as I got older. read more

Fix Air Leaks Around Doors and Windows – Are You Cooling Your Neighbors Space?

The Case of the Door that Would Not Close

Recently, in a meeting with my web designer, she complained about the gap in her front door and the fact that it was allowing so much cold air out of her home.  After a brief inspection of the door, I concluded that my friend was doing more than her fair share to cool Mother Earth.

What was the problem you may ask? Warped door jambs?  Missing Insulation?  Threshold loose?  NOPE, none of the above.  My friend’s problem was the result of two screws that had come loose.  Not to the point where they were sticking out and noticeable but just enough to let the strike plate slide forward preventing the door from closing tightly against the weather-stripping. The result of these two loose screws could easily add up to hundreds of dollars on her electric bill over the course of a year.

As a General Contractor, I am asked into homes to look at renovation projects and often see things like the loose screws mentioned above.    I mention the various things that I see to the home owners and the responses I get typically fall into one of two categories; 1) oh yeah, I’ve been meaning to fix that, or 2) Oh man, I have never seen that before, I’ll have to look into it.  Each response, while different, are essentially saying the same thing; “thanks for pointing that out, I’m not going to do anything about it right now”.  Knowing the normal reaction, I asked my friend why she chose to fix the “minor” “maintenance” issue.  “I do not wish to pay for cooling my neighbor”.  Now here is someone that truly understands the indirect costs of home ownership. read more

DIY Dryer Repair

IT WENT THUNK! THEN IT WENT CLUNK!

If you own a tool box and know how to use the tools inside of it, chances are you have had a friend or relative call you up and ask you to come over and fix something and upon arrival you realize they have already tried – and failed to complete the repair.  This was the case for me a few weeks ago when my mom called and invited me over for dinner.  For those of you not familiar, my mother is the queen of getting things done by other people; she can even make you happy that you “volunteered” to do whatever it was she wanted done.

I arrived promptly 15 minutes late for dinner and was surprised to find that mom had invited more guests to the table.  As I sat down, one of the guests was explaining to the rest of the table that they would have to go out tomorrow and buy a new dryer because something went terribly wrong with theirs early that day.   In an attempt to be polite, I inquired as to the fate of their dryer and was told that in an attempt to “get at” some built up lint in the back of the dryer (you could see it sticking out of those holes) they had decided to remove 3 screws located on the inside of the dryer and on the back of the rotating drum.  After the third screw was pulled out the drum “fell” and made a solid “thunk” noise when it came to rest.   Realizing something had gone wrong but not knowing exactly what they decided to remove three more screws from the inside of the dryer and on the back of the rotating drum.  Once again, after the removal of the third screw the drum fell again only this time it made a much louder “clunk” noise before coming to rest. read more

Don’t use This Guy to do work for you… He ripped us off!

Does this title look familiar? I see it and many others like it every day on various social media sites.

Unfortunately, I see this title just as many times and likely from the people that posted the first time. Foregoing the potentially obvious problems of people working in the construction industry in Florida without proper licensing and insurance; I want to tell you the number one reason why you should only hire licensed professionals to do your work. In short, THE CONTRACT.

Contracts come in all shapes and sizes and they include as much or as little as the creativity of the person writing it. There’s an old adage that says, “contracts and fences make for good neighbors” or something like that. A good contract should contain the answers to the following questions; Who, What, Why, When, Where & How. A great contract will provide extremely detailed answers to these questions.

To illustrate this a little better I want to go back to the social media post of the unhappy couple that felt as though they got ripped off on their bathroom remodeling project. Why do they feel this way? Simple, they feel they paid for something that they didn’t receive. I am certain, when they first met with Mr. Low Price, he assured them that he could do the job and it could be done in a matter of days (if not hours), and this was all that Mr. & Mrs. Unhappy Couple heard! Little, if any, details of the project were ever discussed. So, Mr. Low Price is walking away with one idea and Mr. & Mrs. Unhappy Couple walk away with another idea. The odds of a project like this working out to the benefit of both parties is very small. Likewise, the odds of Mr. and Mrs. Unhappy Couple making the second post above, about 1-2 weeks after Mr. Low Price starts the job, are very high. read more