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Month: August 2023

American Airlines sues a travel site to crack down on consumers who use trick to save money

American Airlines sues a travel site to crack down on consumers who use trick to save money

By DAVID KOENIG (AP Airlines Writer)

DALLAS (AP) — American Airlines is suing a travel website that sells tickets that let people save money by exploiting a quirk in airline pricing.

American sued Skiplagged Inc. in federal court in Fort Worth, Texas, this week, accusing the website of deception. It threatened to cancel every ticket that Skiplagged has sold.

In a practice called skiplagging and hidden-city ticketing, travelers book a flight that includes at least one stop, but they leave the plane during a layover. Generally skiplagging is not illegal, but airlines claim that it violates their policies.

Last month, American booted a 17-year-old from a flight and banned him for three years when he tried to use the tactic to fly from Gainesville, Florida, to Charlotte, North Carolina, on a ticket that listed New York City as his destination. For the teen, that was cheaper than booking a flight directly to Charlotte.

In the lawsuit, American accused Skiplagged of tricking consumers into believing they can tap “some kind of secret ‘loophole.’” American said the website poses as an ordinary consumer to buy tickets, and warns its customers not to tip off the airline about the arrangement. read more

Publix tells customers to leave their pet dogs at home

Publix tells customers to leave their pet dogs at home

TAMPA — Publix, a supermarket as much a part of Florida culture as Disney World, sunshine and snowbirds, is taking a stand on dogs.

As in, unless they are service animals, no pet dogs perusing the produce aisle, no pups riding high in grocery carts, no dogs tucked into shopping totes.

Popping up in store lobbies from Asheville to Boca Raton are tall signs in Publix green. The placards counsel customers that, while legitimate service animals are welcome inside, emotional support animals and pets definitely are not.

The signs say that under federal law, service animals are “dogs or miniature horses trained to perform tasks for people with disabilities,” and the Food and Drug Administration does not allow nonservice animals.

That means even with a note from a doctor, “dogs, pets and other animals whose sole function is to provide comfort, companionship, or emotional support do not qualify as service animals,” according to the sign. What’s more, trying to pass off a pet as a service animal is against the law in Florida and other states. read more