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Month: August 2024

Travel Troubleshooter: Renter gets billed $515 for missing head restraint and hat shelf

Travel Troubleshooter: Renter gets billed $515 for missing head restraint and hat shelf

DEAR TRAVEL TROUBLESHOOTER: Enterprise Rental Car in Munich has charged me for damage to the car I rented last year, but I returned the car exactly as I rented it. Enterprise sent me a letter with a claim more than a month after I returned the car. I wasn’t expecting this email and didn’t read it. A month later, Enterprise charged my credit card $515. Not knowing what the charge was for, I called Chase to dispute it. I then reached out to Enterprise, and a representative informed me that there was a claim for my last rental.

Christopher Elliott, the Travel Troubleshooter ...
Christopher Elliott, the Travel Troubleshooter

Enterprise claims that I took a head restraint and a hat shelf from the car. This is entirely untrue and must be a mistake. The company sent photos of a car with a missing head restraint, but there wasn’t any identifying information, like a license plate or even the date that would prove it was the car we rented. Also, I returned the car at the end of July, and the claim is dated for September, which is more than a month after we returned the car.

How can I defend myself against this false claim? read more

SpaceX scrubs Sunday launch attempt, will shoot for Monday

SpaceX scrubs Sunday launch attempt, will shoot for Monday

SpaceX was aiming to send up the second of two Starlink launches from the Space Coast on Sunday morning, but scrubbed the attempt with less than a minute on the countdown clock.

A Falcon 9 rocket carrying 23 of the company’s internet satellites was targeting a 10:59 a.m. liftoff from Kennedy Space Center’s Launch Pad 39-A at the end of a four-hour launch window.

Weather was clear and the SpaceX launch director gave the go for launch, but that was immediately followed by an abort callout with 46 seconds before liftoff.

SpaceX said in an update after the scrub that the vehicle and payload were in good health, and it would try again during a four-hour window that opens Monday at 6:37 a.m.

The first-stage booster for the mission is making its 17th flight and will attempt a recovery landing downrange on the droneship A Shortfall of Gravitas stationed in the Atlantic.

Falcon 9 delivers 21 @Starlink satellites to low-Earth orbit from pad 40 in Florida pic.twitter.com/E5SANHcZZh

— SpaceX (@SpaceX) August 10, 2024 read more

Disney World expansion plan includes villains land

Disney World expansion plan includes villains land

It’s official: A villains land is being built at Magic Kingdom, Walt Disney Co. confirmed Saturday night.

“This land will be home to the villains that you know and those that you loathe, which means ‘happily ever after’ … it may feel like just a distant dream,” said Josh D’Amaro, chairman of Disney Experiences, which include the company’s theme parks and Disney Cruise Line.

The announcement by D’Amaro was one of a slew of expansion plans at Disney parks worldwide revealed at a D23 fan club event in Anaheim, California. Among the developments: A “Monsters, Inc.” land at Disney’s Hollywood Studios, the first animatronic of Walt Disney himself and even more cruise ships.

This rendering shows Villains Land coming to Walt Disney World's Magic Kingdom. (Courtesy/Disney)
This rendering shows Villains Land coming to Walt Disney World’s Magic Kingdom. (Courtesy/Disney)

The villains area is “going to be a fearless new vision for what a Disney experience can be,” he said near the end of the presentation, which lasted more than two hours and 45 minutes.

This bad-guy expansion land will feature two new attractions, which were not described Saturday evening, as well as dining and shopping, he said, without specifying where the villains area would be located. No timeframe for the villains construction was announced. read more