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Month: August 2024

When do airlines give vouchers for delays?

When do airlines give vouchers for delays?

Scott Laird | TravelPulse (TNS)

If you travel by air enough, delays are inevitable. However, how airlines handle delays can vary depending on the circumstances of the delay, including the reason, city and even the passenger’s frequent flier status.

In Europe, the question of passenger compensation for delays and cancellations is straightforward: the European Union has consumer protection laws that require airlines to compensate passengers in cash for delays within the airline’s control.

Unlike in the European Union, the U.S. has no standard for what airlines must provide passengers in case of a delay or cancellation. In the United States, each carrier decides how to accommodate passengers affected by what the airlines call “irregular operations,” and the Department of Transportation (DOT) oversees its efforts.

That virtually never includes cash compensation, although some airlines, like Alaska, will issue travel credit for delays over three hours for circumstances within their control. The DOT has said airlines should cover passenger expenses for lengthy delays within the airlines’ control, but each airline has its own criteria for handling such requests. read more

Maximize credit card points with just one (big) skill

Maximize credit card points with just one (big) skill

By Sam Kemmis | NerdWallet

Remember those old internet ads promising one “weird trick” to improve your fitness forever? I never clicked on those, but I wonder if the trick was “exercise often.” Because that would work.

Similarly, I’m asked all the time about the best way to use credit card reward points — specifically, points issued by banks designed to cover a variety of travel expenses. Three-quarters of credit card accounts offered rewards in 2022, according to the Consumer Financial Protection Bureau, and many come with flexible redemption options. The answer is surprisingly simple: Learn how to transfer those points to travel loyalty programs.

Transferring points isn’t a particularly easy or obvious option. But the value of the points from popular issuer loyalty programs — such as Chase Ultimate Rewards®, American Express Membership Rewards and Capital One miles — can vary dramatically depending on how they’re used. That’s why NerdWallet offers both a “baseline value” and “maximized value” in our point valuations. read more