A jury will look at whether Amazon tricked customers into joining Prime — and made it hard to leave
By GENE JOHNSON and SALLY HO, Associated Press
SEATTLE (AP) — A federal trial beginning in Amazon’s hometown this week is set to examine whether the online retailing giant tricked customers into signing up for its Prime service and made it difficult to cancel after they did so.
The Federal Trade Commission sued Amazon in U.S. District Court in Seattle two years ago and has alleged more than a decade of legal violations, including of the Restore Online Shoppers’ Confidence Act, a 2010 law designed to help ensure that people know what they’re being charged for online.
Jury selection began Monday, with opening statements to follow.
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