Trade-in talk on service drive is mostly not happening, survey shows
More than half of both mass-market and luxury customers said they were not asked whether they wanted to know their vehicle’s trade-in value.
2 FTC commissioners call dealership discrimination claim by agency an overreach
The Coulter Motor Co. case saw further debate among the Federal Trade Commission over the validity of the agency bringing discrimination claims using the FTC Act’s unfair practices language.
BMW recalls more than 720,000 vehicles over short circuit concern, NHTSA says
BMW is recalling more than 720,000 vehicles over a short circuit concern.
Salesforce is betting more personalized connected cars will make money
Salesforce’s investment in a new connected car application signals the company’s confidence in the promise of connectivity.
Mazda incentives soar, putting pressure on profits, upmarket move
Spiraling incentives nearly wiped out Mazda’s operating profit in the latest quarter, as the company spent more to sell more. Volume and market share are growing. But it comes at a big price, with U.S. spiffs nearly double their level a year ago.