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Fullpath’s ChatGPT-driven customer platforms were inundated at some dealerships with prank requests for coffee recipes, haiku and more.

The UAW’s strike against the Detroit 3, a pullback in EV investments and a crisis at Cruise are among the biggest stories covered during the past year.

The company retailed 174,766 used vehicles in the third quarter, down 2.9 percent from the year-earlier period. Same-store used-vehicle sales fell 4.1 percent.

Goodby Silverstein & Partners keeps lead creative duties in a new structure after BMW’s lengthy review.

Automakers will have to work hard to move new cas and light trucks in 2024 despite facing what could be the most normal conditions since the pandemic turned the industry upside down.