In the rapidly shifting world of work, many employees are unclear what’s expected of them
By CATHY BUSSEWITZ, Associated Press
NEW YORK (AP) — When Nikelle Inman started a new job coaching first-generation college students, she looked forward to meeting with them one-on-one to talk about how to surmount obstacles and find resources to succeed.
Instead, she and her fellow success coaches at a community college in North Carolina spent a year mired in paperwork, tasked with reviewing applications from aspiring undergraduates. They never did get to meet with students.
“Admissions work kind of took over what we were supposed to do,” Inman, 34, said. “I felt disengaged with the position, more so because I just didn’t feel valued.”
It’s disorienting when a job turns out to be completely different than advertised or morphs into something we didn’t expect. But more U.S. workers have reported feeling disconnected from their organization’s purpose and unclear on how to meet expectations since the coronavirus pandemic changed the way we work, according to a new Gallup analysis.
