Verizon says hourslong outage that disrupted calling and data services has been resolved
By WYATTE GRANTHAM-PHILIPS, Associated Press Business Writer
NEW YORK (AP) — Verizon said it resolved an outage that disrupted many U.S. customers’ calling and other cellular services for more than 10 hours on Wednesday.
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The New York-based carrier didn’t specify what caused Wednesday’s disruptions, but confirmed that the outage was resolved by 10:20 p.m. ET. Verizon previously said it had deployed its engineering teams to address “an issue impacting wireless voice and data services.”
“Today, we let many of our customers down and for that, we are truly sorry,” Verizon wrote in updates shared on social media. A spokesperson later added that the company would give those impacted a $20 account credit through Verizon’s app, which on average “covers multiple days of service,” and directly contact its business customers with compensation.