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Month: January 2025

Capital One dealing with service disruption, mostly related to deposits

Capital One dealing with service disruption, mostly related to deposits

By MICHELLE CHAPMAN, Associated Press Business Writer

Capital One is continuing to experience a disruption to its service on Friday, with some customers frustrated that they are unable to see their deposits.

As of 8:04 a.m. Eastern, there were nearly 3,400 reports of outages, according to Downdetector. That’s up from around 2,100 reports early Thursday. Most of the complaints appeared to be coming from the eastern half of the U.S., but there are reports of problems as far west as Arizona and California.

The company said that 90% of the problems reported by customers related to deposits. Account balances made up 7% of reported problems, while online login comprised 3%.

Capital One said in a statement that the disruption, which has impacted the processing of some deposits, payments and transfers, began on Wednesday and is due to a technical issue with one of its service providers.

The company apologized for the inconvenience of the outage and said that it was working closely with the provider to resolve the matter. Capital One added that once systems are restored, it would process all deposits and other transactions that have been delayed. read more

How to get student loan relief after the L.A. wildfires

How to get student loan relief after the L.A. wildfires

By Eliza Haverstock, NerdWallet

Wildfires have burned at least 12,000 homes, buildings and other structures in Los Angeles, according to the California Department of Forestry and Fire Protection’s latest estimates. If the L.A. wildfires have displaced or otherwise impacted you, you may qualify for natural disaster financial relief — including relief from student loan bills.

Borrowers with federal student loans who live in Federal Emergency Management Agency (FEMA)-designated disaster ZIP codes can pause their student loan payments for up to 90 days with a natural disaster forbearance. There are additional relief options for private student loan borrowers, current college students and federal borrowers who live outside of a FEMA-designated area.

Here’s how to get student loan help if the L.A. wildfires or other natural disasters have impacted you.

If you have federal student loans

Monitor your email and student loan accounts

Make sure you have email communications enabled in your federal student loan servicer account and studentaid.gov account, in case you can’t access regular mail. read more

Disney: 5 things to remember about Hall of Presidents

Disney: 5 things to remember about Hall of Presidents

The Hall of Presidents has been around ever since the Magic Kingdom opened in 1971. But it’s one of those attractions that people tend to pop into once during each administration, probably to check out the latest animatronic representing the leader of the free world.

The attraction is shutting down for refurbishment. Sunday is the final day with posted hours, and Monday is Inauguration Day when Donald Trump will take the oath of office again. It is expected to reopen later in 2025, Disney says.

Before the Hall takes a break, let’s see what might have been forgotten.

Remembering real life

Before entering the theater, there is presidential memorabilia on display, usually everyday items such as Barack Obama’s basketball and George W. Bush’s Texas Ranger jacket. Also behind glass are the fly-fishing boots that belonged to Jimmy Carter and a notation about where he had fished, including Alaska, Honduras, Argentina, Venezuela, Russia and Mongolia.

Epcot’s arts festival to spotlight Broadway exhibit

Carter is one of the nine portraits hanging in the rotunda-like pre-show space, along with his successor, Ronald Reagan, the two most recent officeholders. read more

American Express agrees to pay more than $138M to resolve investigation into sales and marketing

American Express agrees to pay more than $138M to resolve investigation into sales and marketing

By PHILIP MARCELO

NEW YORK (AP) — American Express has agreed to pay more than $138 million to resolve a wire fraud investigation related to its sales and marketing practices, federal authorities announced Thursday.

People on the move

People on the move

Hospitality

Landen Thompson was appointed bar manager at Park Avenue Tavern, Winter Park.

Courtney Stratemeyer was appointed event sales manager at Park Avenue Tavern, Winter Park.

Law

Frank L. Madia was promoted to special counsel at Marshall Dennehey, Orlando office.

Real estate

Nathan Eissler was appointed executive vice president in the Central Florida office of JLL.

Tom Suminski was hired as senior managing director of development for Aventon Companies. He will be based in Orlando.

Other

Daniel Zeegers was hired as development manager in Brevard County for Second Harvest Food Bank of Central Florida.

Submit professional appointments, management-level promotions and significant awards for individuals, along with photos as .jpg attachments, to peopleonmove@orlandosentinel.com.